In early 2013 my family and I decided to take the plunge and put in a pool. Right from the get go Tony Cullen and Nulook pools stood out from the rest. Tony's service, attention to detail and friendly nature made him a standout during the quoting process. Choosing him was the easiest decision to make.
In mid 2013 we saw construction of the pool. Despite horrid weather Tony made sure he kept us updated and informed throughout the entire process. We only had to deal with the one person, making the process that much easier and Tony chased up everything we needed from electricians to landscapers. Tony's work ethic and attitude were to be commended and the final result looks stunning.
On a personal note, having small children around construction is always a concern, Tony’s willingness to talk appropriately to our 6 year old (who was fascinated by the process), answer his questions and show him what he was doing was a real bonus. There aren’t many builders who interact with children so well, and it was a real strength of Tony's. Our son will still talk positively about Tony the pool man.
We are happy to recommend Nulook pools to any and all who are interested in putting a Pool in.
Mark and Nicole Nicholson, Dunlop ACT
As part of new home build we recently undertook, we decided to engage the services of Tony Cullen (NULOOK POOLS) to work with us to include the installation of a new fibreglass pool on our block.
Prior to making our final decision, we had spent several weeks researching and speaking with several other pool builders/installers in an effort to gauge what we thought would be the best fit for us in terms of type of pool, installation period and most importantly budget.
In our initial meeting with Tony, he came across as a very down to earth character who appeared to have a very good knowledge of the overall pool industry. Having had many years experience within the business, Tony was able to provide us with relevant information surrounding the best type of pool for us, along with the various different options available to us in terms of the overall style, shape and finish of our pool, the pool pump & filtration system as well as the pool cleaning equipment. In fact, any pool related question we threw at Tony, he was more than happy to provide us with the information we needed to put our minds at ease.
Once we had signed up and engaged Tony as our pool builder, he explained to us the process and timeline involved with the entire installation, and kept us in the loop as things progressed. He was always a just phone call awayifwe had any queries along the way.
As for the actual installation of the pool, the entire process occurred as explained by Tony with no problems encountered whatsoever. The pool was delivered and installed on our block over a couple of days, with the subsequent installation of the pump/filtration system taking place without a hitch.While not directly involved with the supply or laying of the surrounding pavers, Tony was very helpful in suggesting the right type of material to use for the area and as a result, we could not be happier with the final finish of our pool and surrounds.
During the final handover process, Tony was on hand to explain the ongoing maintenance of the pool and equipment and took the time to show us how everything worked. In fact, 2 months after the final handover, he is still happy to field calls from me regarding our pool maintenance which is a pleasant and refreshing surprise.
While the initial ‘sales pitch’ we got from NULOOK POOLS was a little less flashy than some of the competitors, we could not be happier with the overall service and finished product we experienced by engaging Tony. We found him to be honest, hardworking and most of all extremely reliable when it came to installing our pool, which we found far more important than any shiny brochures or clever marketing.
We would certainly have no hesitation whatsoever in recommending Tony from NULOOK POOLS to anyone considering the installation of a new pool.
Danny & Virginia, Weston ACT
Hi Tony, A quick email just to say thankyou for all your had work getting our pool installed without a hiccup.
Our pool looks exactly how we envisaged it would and we could not be happier.
You were professional, knowledgable and above all reliable - We will definitely be referring you to friends and family.
Jay & Kate, Fisher
I am very pleased to recommend the services of Nulook Pools. Nulook Pools provided us with a very competitive quote and provided a first class service at a reasonable price. Tony insured the process went smoothly and with minimal disruption to our everyday living. He was always on site while any work was underway.
Our enquiries were always responded to quickly and were always answered truthfully with only our best interests at heart.
The pool was built on time and on budget which was great and the finish was excellent. The whole process ran smoothly. We were impressed with his service and support during and after the installation of our swimming pool.
Nulook Pools were able to provide an entire start to finish service including the surrounding concrete and tiling. This meant we didn’t have to source several different quotes and orgainise separate trades to finish off the job.
The service and quality is to the highest possible standard. If it was necessary Tony would come out to our place on weekends and evenings for any problems or question.
We would highly recommend Nulook Pools to anyone thinking about putting in a pool.
Scott & Dimity, Yass
Tony Cullen of Nulook Pools recently installed a pool for us. We are very happy with his work and the pool that he has provided us and highly recommend his services.
More than just the overall finished product we found Tony dedicated to ensuring that the pool went in with a minimum of effort for us. He was always available to talk to us when convenient for us. He made sure the work was done properly to a quality level.
The quote he provided was inclusive – there were no hidden extras, no additional work that is required halfway through the job. When he started the job, he focused on our work to get the job done without trying to juggle multiple sites.
To get your pool in with a minimum of stress, on time I recommend Tony.
I am writing this short letter to express my deepest thanks to Tony Cullen from Nulook Pools.
Tony has created for my family the perfect summer escape and has literally transfomed our back yard into an oasis. Each aspect of the project was addressed with the utmost professionalism, everything from the initial meet and greet, managing contractors and dealing with local councel approvals. Tony was extremely accommodating to our wants and needs. Any requests or new ideas that we developed mid project were met with in open mind and a can-do attitude. I challenge anyone to find a more knowledgeable, dedicated and hard working tradesman than Tony.
Weekends do not exist for Tony, he is even happy to come out on Sundays and public holidays. Tony uses local contractors who are also courteous, accommodating and exude the professionalism desired by all home renovators.
Tony delivers a truly personal service where you feel comfortable and confident that your yard will be transformed into the resort of your dreams.
Thank you Tony, you have allowed us to love our pool even more, by not making us hate the installation process.
I highly recommend Nulook Pools without reservation, to anyone looking to add a pool to their home.
I am writing to thank you for a job well done, I couldn’t be happier with the way the pool and landscaping looks at my home, you have gone above my expectations.
I appreciate the advice and subjections that you made with the design and products for the pool, decking and landscaping.
I found that my dealings with yourself and staff to be a very pleasurable experience, as you all were always friendly and helpful.
I have no hesitations in recommending your business to anyone as I know that they too will be as happy as I am with the job and service that you do.
Thank you again.